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By Lovemore Chazingwa
From the day it started operating, MCE Lodge has brought remarkable comfort to the market through services rollout within the serene surroundings of Kadoma.
Arguably, the lodge is on a roller coaster in the hospitality industry with its customized services that match any top-of-the-range utility.
It is located in the plush Mornington suburb, about a kilometer northwest of the central business district (CBD).
While some establishments are closing shop and others feel the knock of Covid – 19 pandemic on their business, MCE Lodge is forging ahead in offering services next to no other.
It’s a strategically focused investment as it started operating when Covid-19 restrictions were hard-biting on the hospitality industry. The restrictions were once more relaxed to allow hotels and restaurants to accommodate pencil-thin numbers.
“We opened doors last February. Covid-19 restrictions had been relaxed. Business has been good since then. Our phenomenal operations are against the odds. We normally have above fifty percent bookings on any given day. Most of our clients come for conferences. Even if they will be conducting the workshops at other venues, they book with us. The other client base is that of the travellers,” said general manager Thokozani Mafusa in an interview.
Visiting the place is an uplifting experience.
As one gets to the entrance, they come to terms with what it means to impress from the outside. As the old adage goes, first impressions last longer, MCE Lodge fulfills the coinage.
The external surroundings are well-manicured displaying lawns, shrubs, and trees that speak to a warm, refreshing not the least, lively welcome. A swimming pool next to the driveway adds to paint the picture of exhilarating life at the lodge. If booked, the pool is at your disposal.
A children’s park bears testimony to a family affair.
Smartly dressed, friendly staff open their arms to serve you in a manner only famed for royalty.
The cheerful staff is a blend of experienced hands and an intensive internal training system. The training is to ensure staff is in-sync with the demands of the industry, particularly MCE Lodge standards.
The general manager herself boasts several years of experience in the industry at the managerial level.
The place is riveting in its offerings.
Accommodation is what one cannot afford to miss. Management has found it prudent to enable as many guests to have a dance with their paradise. The rooms are separated into the budget, standard, and executive class. According to the general manager, this is for convenience to the purse.
As this news crew was taken around, we could notice that all the rooms are well furnished accessed with WiFi, large display plasma screens, and are en-suite. Large display mirrors excite the imagination of users.
The cutting edge of the premise is privacy, serenity, and competitive prices.
“We are especially preferred for our privacy. Our location is one of the quietest places. That aspect in itself makes people prefer to book here. We’re at the top of our game in that respect and it makes us a very popular lodge. People enjoy private, serene locations far from the bustling of the city centre or work areas,” the general manager said with confidence.
The cuisine is in a style of its own. It’s unlike the mundane, monotonous meals found elsewhere. Here you treat your taste buds to mouthwatering T-bone, pork chop, quarter chicken, and fish served with starch of your choice.
Breakfast is served to client preference. It’s a variety one can spoil themselves in the sweet eats.
The dishes are exquisite such that, if you go for them you never look elsewhere for a meal.
Overspill
The place enjoys a lot of traffic from events happening within the expanse of the city. Once there is an event, function, or show in the city of gold, clients make a beeline to this lodge of choice. Conversely, the lodge derives hefty dividends as most people prefer to relish its services.
Of interest is the cordial relationship with other renowned accommodation centres that always spill their extra clients to MCE Lodge. The shear reason, management maintains, is that MCE Lodge offers top-notch services that retain the integrity of their partners in hospitality.
Business and executive conferences, as well as meetings, are also accommodated at the vibrant venue. For all occasions at meetings and conferences, there is WiFi access, an overhead projector, indoor executive settings. No wonder most of the clients booked at the trendy lodge are of business class.
A plus is that MCE Lodge can host parties, functions, and weddings for a limited number of people due, of course, to obtaining Covid – 19 restrictions. In Mafusa’s view, there will be a need to expand the venue if the current demand for their services is anything to go by.
Security is one element that management is particular about. Mafusa said, “Security is of paramount importance in our operations in order to always safeguard clients’ assets and keep the lodge intact. Both physical and electronic security systems are always on guard.”
For drive-in clients, spacious parking is at their disposal. They can park their beasts inside the premises and leave every care to lodge staff who keep their cat eyes wide open.
Management bemoans the clamp down on movement due to curfews and other Covid-19 restrictions. The opinion is that, if the lid is lifted then they are poised for booming business and growth.
As it stands, the venue complies with Covid-19 protocol to the book.
Mafusa has a message for all stakeholders: “We encourage stakeholders to come and enjoy our products. We offer good value for money. We also afford clients an opportunity to create lasting memories for themselves.”
For those residents in the city and tourists spending time in Kadoma, MCE Lodge is the place for one to refresh, relax and enjoy a home away from home.