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MultiChoice is continuously expanding its digital footprint across Africa to continuously enhance customers’ viewing experiences. As part of this strategy, the company has developed innovations that enrich customers’ overall experiences with digital touchpoints that provide more secure online payment options, a revamped website for DStv , convenient apps, more customer self-service channels, and state-of-the-art content discovery capabilities.
“At MultiChoice, innovation is a significant driver of success. Our team has been working hard behind the scenes to ensure customers can watch content they want to via protected platforms at a price they can afford. We want our customers to be able to easily switch between bouquets, manage their subscriptions with ease, and pay via fully optimised digital channels. Our technology continues to evolve to give customers quality signal strength and the ability to watch without limits,” said Liz Dziva, Publicity and Public Relations Manager at MultiChoice Zimbabwe.
MultiChoice technology – Designed with ease of use in mind
Thanks to continuous investment in digital customer journeys, MultiChoice offers full website functionality in all its markets and gives subscribers WhatsApp self-service functionality.
To give customers as many entertainment options as possible, DStv subscribers can add additional movie channels to their existing DStv packages at an affordable price. This allows subscribers to access premium content month-to-month without having to install hardware or go through unnecessary admin.
The DStv app is a one-stop viewing platform already included in DStv customers’ subscriptions. The app ensures subscribers can access their favourite series and movies as part of their subscription package, despite day-to-day challenges such as load-shedding. Subscribers can choose to watch via their connected device or the DStv website, or they could stream live TV channels, making the most of the Catch-Up functionality.
Showmax – A streaming service built for Africa
With Showmax, viewers get endless entertainment in the form of unlimited movies, TV shows, and more, available to watch anywhere, at any time. As a fully mobile streaming service, Showmax was the first mobile-first streaming service in Africa and introduced African viewers to downloading and watching content on mobile devices for offline viewing.
Regarded as the place to go for a unique fusion of local African content, the latest international series, blockbuster movies, gripping documentaries, and the best kids’ entertainment, Showmax is one of only two places in Africa where subscribers can stream HBO and HBO Max content, with DStv being the only other place. Showmax Pro ups the ante by giving subscribers access to music, news, and live sport via SuperSport.
Any DStv subscription package can be supercharged by adding Showmax using the MyDStv app. DStv Compact and Compact Plus subscribers get Showmax at a 50% discount. DStv Family and Access, subscribers can add Showmax to their DStv bill and will only be billed once monthly for both services.
Showmax comes with a bandwidth capping feature and allows viewers to download content to their preferred device to enjoy later offline. Viewers can stream content on their smart TVs, smartphones, tablets, computers, media players, and gaming consoles.
To sign up for Showmax, Showmax Pro, or to add Showmax to an existing DStv bill, click here.
Access a new world of entertainment with the DStv Blue Button
DStv’s Blue Button has been developed to enhance content discovery on the HD decoder. Located on the DStv remote, this powerful feature tracks subscribers’ viewing behaviour, allowing content offerings to be personalised according to their preferences. It not only recommends content to watch now or at a later stage based on what subscribers enjoy, but it also introduces them to a broader selection of entertainment options.
Discover the best entertainment on DStv . Download the DStv app to enjoy on-the-go access to all your favourite movies and shows. With the MyDStv app, it’s easy to make payments and manage other self-service functions.
