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Powertel Communications has launched a zero reconnection fee promotion targeted at retaining its clients who already have existing access network infrastructure on their premises. This follows notable efforts by the organisation in recent weeks, which focussed on improving service delivery through improved internet performance and improved service responsiveness.
An excited Powertel customer in Avondale identified at Mr Gibson Chikumi appreciated the move by Powertel and promised to sign back to the service. “Powertel service has always been the best both interms of reliability and affordability. Our business is happy that the company has also moved further to address issues of power backup” he said.
In line with Government’s NDS1 and Vision 2030 which is the attainment of a Digital Economy by 2030, the organisation is moving with the mantra of Deployment and Implementation, the intention being to grow its market share in the Internet Access Providers Sector by increasing network capacity utilisation.
As part of initiatives to ensure that its clients remain happy and connected all the way, the organisation has implemented a raft of measures to ensure improved reliability of service. These include the rollout of Power backup on all network nodes, retooling and re-equipping the technical services, and improved fault resolution turnaround times.
The organisation has set its sights on ensuring that the business aligns itself with the future by adapting quickly to the changing environment and offering competitive products and services.
Powertel is a subsidiary of ZESA Holdings mandated with providing bespoke Information Communication Technology to the Utility, Wholesale, Business, and Consumer markets.
