Adopting digital technologies to transform services

By Anna Sanfilippo – Online and Mobile Applications Specialist World Telecommunication and Information Society Day (WTISD) has, since 1969, been celebrated annually on 17 May. This theme for this year’s celebration is: Accelerating Digital Transformation in challenging times. “The COVID-19 crisis has not only highlighted the critical role of information and communication technologies (ICTs) for…

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