CICRM in partnership to bring sanity to Harare’s traffic jungle

By Hillary Munedzi The Chartered Institute of Customer Relationship Management (CICRM) has signed a Memorandum of Understanding with the Greater Harare Association of Commuter Omnibus Operators (GHACO) in a bid to strengthen the transport industry with emphasis on service excellence. This comes at a time when the commuter omnibuses have been given a green light…