It’s a sensitive time, and customer service has never been needed more. People are vulnerable and scared. They aren’t going to act rationally sometimes, and emotions can take over when people are driven by fear. It’s important as an entrepreneur, a leader, and a professional to strive to make customer service a priority. It’s harder these days, with…
Steward Bank has came up with yet another innovation that’s quite revolutionary in our banking sector with its introduction of WhatsApp Banking. Steward Bank customers are now able to access Steward Bank’s banking services on WhatsApp. Being able to buy airtime, make payments and all that other banking stuff on WhatsApp makes Steward Bank relatable…
Liquid Telecom South Africa has secured its first customer, MTN, to offer 4G roaming to millions of South Africans. Liquid says the deal includes LTE services to fuel the growing demand for high-speed mobile broadband. The wholesale roaming service will be made available across Liquid Telecom’s network nationwide. “With MTN as a customer, we have an opportunity…
Uber recently announced a new way for riders and drivers to communicate through the company’s app using voice over internet protocol, or VoIP. Much like Skype or FaceTime audio, Uber’s new VoIP feature uses an internet connection rather than cellular phone service to make calls. The ride-hailing company has been trialing the VoIP feature since…
