POTRAZ enhancing consumer wellbeing through Customer Satisfaction Surveys

The Postal and Telecommunication Regulatory Authority of Zimbabwe (POTRAZ) is using customer satisfaction surveys in a bid to enhance consumer well-being by availing products and services that meet their needs and wants. This was revealed by Dr. Gift Machengete, the Director-General of POTRAZ during the organisation’s launch of the 2022 Customer Satisfaction Survey in Chitungwiza…